Remarkable Customer Experiences with Brand Autopsy’s John Moore

Topic: Remarkable Customer Experiences

John Moore of Brand Autopsy

Podcast Episode #3 of the internet show about small business marketing

John Moore has been recognized by Fast Company magazine as a “leading practitioner of the arts of customer service and marketing” and has served as a Standards Council Advisory Board Member with the Word of Mouth Marketing Association. John is the author of the Brand Autopsy blog and the author of TRIBAL KNOWLEDGE, a business management book.

John joins us in this episode to talk about building a remarkable small business customer experience. After you listen, please join the conversation with a comment or question in the comments section below.

Guest: John Moore – Brand Autopsy
Host: Jay Ehret – Dean of Marketing Know-How at
26 minutes


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