Topic: Remarkable Customer Experiences
Podcast Episode #3 of the internet show about small business marketing
John Moore has been recognized by Fast Company magazine as a “leading practitioner of the arts of customer service and marketing” and has served as a Standards Council Advisory Board Member with the Word of Mouth Marketing Association. John is the author of the Brand Autopsy blog and the author of TRIBAL KNOWLEDGE, a business management book.
John joins us in this episode to talk about building a remarkable small business customer experience. After you listen, please join the conversation with a comment or question in the comments section below.